Frequently Asked Questions (FAQ)

1. What is “Polar Jade”?
2. Is Polar Jade real jade?
3. What are the main characteristics of Polar Jade?
4. How is Polar Jade graded?
5. What is Ammolite?
6. How valuable is Ammolite?
7. Why does Ammolite have so many colors? Is it natural?
8. Are your products natural? Do you use any treatments?
9. Do your products come with certificates?
10. Do you offer gem identification services?
11. Do you offer custom jewelry services?
12. Do you offer after-sales services?
13. Do you accept returns or exchanges?
14. How long is the shipping time?
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1. What is “Polar Jade”?

Polar Jade refers to the finest variety of Canadian nephrite, typically sourced from regions near the Arctic Circle. It is highly esteemed for its exceptional purity, rarity, and refined mineral characteristics.

Canada holds the world’s largest known nephrite reserves, especially in British Columbia and the Yukon. Within these deposits, Polar Jade represents the highest grade—formed over millions of years under intense Arctic geological pressure, mineral transformation, and glacial erosion.

Polar Jade is a homogeneous solid solution of tremolite and actinolite, sharing the same chemical composition as traditional Hetian nephrite. It has a hardness of approximately 6.5–7.0, a refractive index around 1.62, and may contain trace iron and chromium ions (responsible for natural “chromium spots”). Not all Polar Jade displays visible spots, and their presence alone does not guarantee authenticity.

Featuring a mist-like, interwoven fibrous structure, Polar Jade is exceptionally tough—one of the most durable natural gemstones. Its colors range from vivid green to yellow-green and deep forest green. With a fine texture and distinctive oil-like luster, Polar Jade is considered one of the most exquisite nephrite varieties available today.

Less than 1% of Canadian nephrite meets the criteria for true Polar Jade, making high-quality material extremely rare. The deposits are located in remote, frigid mountainous regions where mining conditions are particularly challenging, further contributing to its scarcity and value.

With its minimal fractures, attractive color, and refined texture, Polar Jade is highly prized by collectors and fine jewelry connoisseurs.

2. Is Polar Jade real jade?

Yes. Polar Jade is authentic nephrite jade. Its mineral composition—a tremolite–actinolite solid solution—features the classic interwoven fibrous structure identical to high-quality Hetian nephrite. It meets all internationally recognized gemological standards:

GIA (Gemological Institute of America)
CIBJO (World Jewellery Confederation)
Chinese National Standards GB/T 16552 & GB/T 16553

In the field of professional gemology, Polar Jade is fully acknowledged as genuine nephrite jade that aligns with established Hetian jade standards.

3. What are the main characteristics of Polar Jade?

Polar Jade is celebrated for its exceptional beauty, refined texture, and elegant luster.

Rich, natural color
Common: green, deep green
Rare: apple green, vivid “sun green”
Fine texture and strong luster
Its smooth, oil-like sheen and dense fibrous structure make it ideal for bangles, pendants, carvings, and collectible art pieces.
Natural chromium spots
These are caused by trivalent chromium ions. However, chromium spots do not define Polar Jade, and many premium Polar Jade pieces do not exhibit visible spots.

4. How is Polar Jade graded?

Polar Jade grading is based on a comprehensive evaluation of several gemological factors:

Color uniformity
Whether the color is rich, pure, even, and refined. In jade valuation, slight variations in color can significantly impact value.
Texture fineness
Whether the fibrous structure is dense, delicate, and evenly distributed.
Fractures and inclusions
The location, depth, and structural impact of any fractures or natural inclusions directly affect value.
Luster and oiliness
A soft, elegant luster and high oiliness indicate finer quality.

For further reading, please visit:
Characteristics, Price & Identification of Canadian Nephrite
Canadian Nephrite Knowledge Guide
The Value of Jade
Benefits of Natural Nephrite Combs

5. What is Ammolite?

Ammolite is a natural gemstone formed from ancient ammonite fossils over tens of millions of years. It uniquely combines the heritage of fossils with the vivid iridescence of gemstones, making it one of nature’s most remarkable treasures.

According to the Gemological Institute of America (GIA):
Only ammonite fossils from the Bearpaw Formation in Alberta, Canada, can be classified as gem-grade Ammolite.

As the world’s only commercial source and a non-renewable fossil resource, Ammolite possesses exceptional rarity and enduring collectible value.

6. How valuable is Ammolite?

(1) Extremely rare and non-renewable

World’s only deposit
Non-renewable fossil resource
Increasing environmental regulations and mining restrictions
High-grade raw material is becoming progressively scarce

(2) More colors = higher value

The more colors present, the rarer the specimen
Vibrant and saturated colors indicate higher value
Blue and purple hues are the rarest, requiring deeper geological pressure

(3) Cultural and symbolic importance

Designated as a Canadian national gemstone and Alberta’s provincial gemstone
Revered by the Blackfoot Nation as “Iniskim” (Buffalo Stone)
Symbolizes protection, prosperity, good fortune, and blessings

(4) Long-term investment potential

With a single place of origin, reducing supply, and increasing global interest, high-quality Ammolite continues to show stable appreciation.

7. Why does Ammolite have so many colors? Is it natural?

Yes. Ammolite’s iridescent colors are completely natural. They come from microscopic layers of aragonite that refract, diffract, and interfere with light—producing vivid, rainbow-like optical effects.

Variations in layer thickness, structure, and the original ammonite shape result in each Ammolite gemstone being entirely unique and impossible to replicate.

Are there treated or imitation products?

Yes. Some market products may include:

Dyed materials
Layered or composite pieces
Artificial color enhancement

We recommend verifying the origin and certification of any Ammolite purchase.

All Ammolite offered by Natural Gems Canada is natural, untreated, and undyed, accompanied by authenticity certification and origin documentation.

To learn more about Ammolite, please visit:
Ammolite Knowledge Guide — Canada’s Rainbow National Gemstone
Understanding Natural Ammolite Patterns and Their Collectible Value

8. Are your products natural? Do you use any treatments?

Transparency and honesty are the foundation of our brand.

Every product is clearly labeled according to its true nature:

If a gemstone is natural, it will be clearly indicated as “natural.”
If an item is man-made or artisan-crafted, it will be clearly disclosed.
If a gemstone has undergone any treatment—such as stabilization or enhancement—the process will be fully revealed.

As a third-party gemological testing institution, all products at Natural Gems Canada are thoroughly examined and carefully selected.

9. Do your products come with certificates?

Yes. Each product includes an authenticity certificate and origin documentation.

Online verification:
https://naturalgems.ca/pages/report-check

Certificates can be downloaded, printed, or saved to your member account.

10. Do you offer gem identification services?

Yes. We are a third-party identification institution and the founder of the Gemstone Education & Services Center (non-profit).

We currently offer limited-time complimentary identification services (conditions apply). Please contact us for details.

Standard identification services are also available. Please refer to our fee schedule for details.

11. Do you offer custom jewelry services?

Yes. We provide custom jewelry design, redesign of existing pieces, and resizing services. Our team can assist with concept development, design, and quotation.

12. Do you offer after-sales services?

Yes. We offer comprehensive member after-sales support including cleaning, polishing, basic repairs, reward point accumulation (redeemable for cash), educational workshops, and exclusive brand events.

13. Do you accept returns or exchanges?

Unused and undamaged items may be returned or exchanged within 7 days of receipt (excluding custom-made items). For details, please refer to our Return & Exchange Policy.